Member's FAQ 日本語/Home

Q)Why I can't save all pictures?

A)About past pictures, we set the saving protection. you can save easyly from your join, not previous.
Because some websites stole our pics to reuse and make money.
So, instead of spoiling our customer's and newcomer's profit,
we set the saving protection to avoid irrigal pickers and automatic DL software.

Q)Do I have no way to save the past pictures?

A)Yes you have.
about saving past pictures, they are just only hard to save. it's not unavailabe to save.
for instance internet explorer, you can save the files from menu bar tool.
we need to protect monthly member's rights so past pictures are not easy to DL.
please understand the situation.

Q)Your movies are not full. where is full movie?

A)About movies, we made high quality movie contents for foreign fans.

you can download our full movies but it doesn't contain this member's fee.
we will set link from this website. Please visit here

Q)After successfully signing up, "In Progress" appears but you don't receive an email from Milky Cat.

A)It means your bank or credit card company declined payment. Please contact your bank to allow ET payment.
 After waiting at least 1 hour after purchase, you still haven't received an email or only an invoice.
Q)I want to know how to control playlist, subtitles, and cast/Airplay on TV and others

Please see and play our sample movie with subtitle, playlist below.

You can move the chapter by swiping or press O button.
You can chose English, Japanese, or no subtitles by control on CC right below.
It was pretty difficult to translate from Japanese to English, and check all the titles,
Then some of movie has only English, some of them has no subtitles. just we can't afford to cover all unpopulars.
Q)How ot play on Airplay、androidTV

When you have available device with internet connection, You can find radio watermark on left top.
You can cast your movie on your device.
However, flowplayer doesn't create any application for mobile and cast TV for cast control,
So you can't play favorite and playlist automatically.
If you want, please chose browser casting on your device.